Your privacy is important to us.
We are committed to maintaining the confidentiality of your personal information that you submit through this Website or mobile app.
This statement sets out how we, U Aesthetics and its subsidiaries, collectively referred to herein as “U Aesthetics”, “us”, “we” or “our”) manage personal data in connection with the Personal Data Protection Act (No. 26 of 2012) (“The Act”).
By interacting, submitting information, enrolling or signing up for any products or services offered by us, you agree and consent to U Aesthetics collecting, using, disclosing and sharing amongst ourselves your Personal Data and disclosing such Personal Data to our authorised service providers, partners and relevant third parties in the manner set forth in this Privacy Statement.
This statement describes how we collect, use, disclose, process and protect your personal data. When you visit our website or mobile application or request a service from any entity within U Aesthetics, your use or continued use of our services shall be deemed as your acceptance and agreement to be bound by the provisions of this Statement.
This statement supplements but does not supersede nor replace any other consents you may have previously provided to us or our partners in respect of your Personal Data and your consents herein are additional to any rights which to any of us may have at law, to collect, use or disclose your Personal Data.
For the purpose of the Act, we are a data intermediary when we process personal data on behalf of and for the purposes of another organisation. At the same time, we also collect, use and disclose personal data in compliance with the Act for purposes that are lawful, reasonable and appropriate.
U Aesthetics may from time to time, update this Privacy Statement to ensure that this Privacy Statement is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Please check back regularly for updated information on the handling of your Personal Data.
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1. COLLECTION
- When you submit any form, including but not limited to application, declaration, proposal or referral forms;
- When you respond or take part in our surveys, campaigns and other promotional activities;
- When you interact with our staff or business partners, including call centre personnel, client servicing personnel, and other representatives via email, telephone calls (which is recorded), letters, memos, fax, face-to-face meetings, digital platforms;
- When you enter into any agreement or provide other documentation or information in respect of your interactions and transactions with us or when you use our services directly or through our insurance partners whether through our website or mobile applications;
- When you provide your Personal Data (directly or through your employer or our business partners) to use or access some of our services, whether provided in-person or through our website or mobile application(s), such as medical consultation, teleconsultation or claim administrative support;
- When we receive references from business partners and third parties regardless if the referral came from you;
- When you submit an employment application or when you provide documents or information including your resume and/or Curriculum Vitae in connection with any appointment under us;
- When we are performing finance function, such as preparing for tax filing, processing payments, credit notes and refund, billing, accounting and auditing, and other related activities for the maintenance of proper book-keeping of our operations;
- When your images are captured by us via CCTV cameras while you are within our premises or via photographs or videos taken by us or our designated partners when you attend events hosted by us;
- When you submit your personal data to us for any other reason; and
- When you submit personal data relating to a third party (e.g., information of your spouse, children), for the purpose of us offering our products and/or services to that third party. By submitting such information to us, you warrant that you have obtained the consent of the third party to you providing us with their Personal Data for the respective purposes.
1.1 Types of Personal Data We Collect about you
- Your personal information such as name and NRIC;
- Contact information, such as residential address, email address and mobile phone number;
- Your medical information when you are using our medical care or claim administrative services, such as medical conditions, prescriptions, medical history and family history;
- Your financial information such as bank account number, credit card details and other related payment details;
- Your personal government-issued identification document numbers such as NRIC/FIN/work permit/birth certificate and passport numbers;
- Personal background (such as nationality and race), family background (such as marital status and names of family members), personal profile (such as academic qualification and work experience);
- Non-personally identifiable information about you, such as use of our website, internet protocol addresses, browser and computer system information, cookies, invisible pixels, web beacons, and aggregated data related to your use of our platforms.
1.2 OBTAINMENT OF CONSENT
2. PURPOSE AND USAGE OF DATA
3. DISCLOSURE
4. SECURITY
5. RETENTION
6. USAGE OF COOKIES AND ANALYTICAL TOOLS
7. REVIEW, CORRECTION AND WITHDRAWAL
8. DATA INTERMEDIARY
9. PRIVACY STATEMENT CHANGES
10. ACCURACY OF DATA
11. ENQUIRIES
Data Protection Officer
U Aesthetics Pte Ltd
Email: info@uaesthetics.sg
